Support_FAIRLAND - Original Full-inverter and TurboSilence inverter pool heat pump, the best pool heating solutions

＜0.2% failure rate target
Adhering to international standards and strict quality management systems throughout pre-production, production, and post-production

Senior technical team

Made up of professionals with more than 20 years of experience in swimming pool heat pumps
3 to 1 service

At least 3 people are responsible for 1 customer

Authorized Performance
The COP and heating capacity of Fialand variable frequency hot spring swimming pool heat pump have been certified by the German authoritative testing organization Rhine TÜV and comply with European standards EN14511 and EN12102.

Quick response

24/7
Online Service
24
Failures response within 24 hours
72
Solutions provided within 72 hours
72
Main spare parts express delivery within 72 hours

OTA Support
iGarden AIoT Service System for After-sales
To achieve ultimate customer experience, Fairland designs its products and services as intelligent terminals within a globally networked system.
Our AIoT Service System revolutionizes after-sales support, providing fast and efficient service to our global customers.

Faster Response Than Ever
24/7 Global Service Response
Real-Time Fault Warnings and Alarms
Superior Cloud Speed and Stability
AIoT Cloud Support
One-Click Remote Intelligent Control
Specialized Online Maintenance
Customized Solutions Within 72 Hours
User-Friendly Interactions
Intelligent Interface and Display
Instant Online Training
Simplified 3D Video Tutorials and Solutions

Enquire now

Mail

Sales@fairlandgroup.com
Hotline

400 020 6060
Fax

020-87327767

Ultimate Customer Experience